Last updated: January 2024
Introduction
Peak-stoat ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Complete forms on our website, including enquiry forms
- Correspond with us by email or other means
- Request information about our services
- Enter into a contract with us for architectural services
This information may include your name, email address, organisation name, job title, and details about your project requirements.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and your visit, including:
- IP address and geographical location
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on pages
- Date and time of visit
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To deliver the architectural services you have engaged us to provide
- To communicate with you about your project or potential project
- To improve our website and services based on how visitors use them
- To comply with legal obligations and protect our legitimate interests
- To send you information about our services where you have consented to receive such communications
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests
- Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website or conducting our business, subject to confidentiality obligations
- With professional advisers including lawyers, accountants, and insurers where necessary
- If required by law, regulation, legal process, or governmental request
- To protect our rights, privacy, safety, or property, or that of others
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.
Your Rights
Under data protection legislation, you have rights including:
- Right of access: You have the right to request copies of your personal data
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Right to erasure: You have the right to request that we erase your personal data in certain circumstances
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances
- Right to data portability: You have the right to request that we transfer the data we have collected to another organisation or directly to you in certain circumstances
- Right to object: You have the right to object to our processing of your personal data in certain circumstances
To exercise any of these rights, please contact us using the details provided below.
Data Security
We have implemented appropriate technical and organisational measures to secure your personal data against accidental loss, unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Peak-stoat
14 Whitehall Place
London SW1A 2BD
United Kingdom
Email: [email protected]